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VMWare Fusion crashes upon opening virtual machines

:: Wednesday, August 29th, 2007 @ 9:07:26 pm

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I hate computers. I am evaluating VMWare Fusion, and was very happy with its performance until the application suddenly crashed while shutting down a virtual machine running Windows XP. I had just finished installing a new VM running Windows XP (fully updated) with just the few apps that I need: Office, Quickbooks, BreezeBrowser, and ProShow Gold.

Now, when I launch Fusion and try to open any virtual machine — even ones that open properly on other machines — Fusion immediately crashes right after the VM window appears. I can’t run any virtual machines now.

I tried uninstalling VMWare Fusion using the uninstaller that comes with the download, and then reinstalling. I even deleted every file with “vmware” in it because Fusion left a license file and some plist files intact after the uninstall script ran. It didn’t work. I am pissed.

Has anyone else come across this problem? I’m using version Version 1.0 (51348) on a Macbook Pro with 3GB RAM.

Did I mention that I hate computers? I guess I’m sticking with Parallels for the time being… unless VMWare fixes the problem.

UPDATE On a whim, I disabled the “Enable Mac Keyboard shortcuts” option, and it started right up! We’ll see if it stays working. I really want to use this product.

| Popularity: 2% | Oakland, CA | link | trackback | Aug 29, 2007 21:07:26

:: 2 comments (rss)

  1. posted by Pat Lee on Wed, August 29, 2007 @ 10:03 pm

    Eric,

    Is there a chance you are running FileVault on your Mac? If so, see the following note from the VMware Fusion release notes that will likely solve this problem:

    Virtual machines that are stored in a FileVault home folder or encrypted disk image might become unresponsive or quit unexpectedly during suspend and snapshot operations. To avoid this problem, move your virtual machines out of the FileVault protected home folder or encrypted disk image. As an alternative, you can manually edit your virtual machine configuration (.vmx) file:

    • Power off the virtual machine.
    • In the Finder, locate the virtual machine configuration (.vmx) file and open the file in a text editor such as TextEdit. Note: If the virtual machine files are stored in a package (with the extension .vmwarevm), Control-click or right-click the package in the Finder and select Show Package Contents to find the configuration file.
    • Add the following line to the configuration file: mainmem.useNamedFile = “FALSE”
    • Save the configuration file.
    • Power on your virtual machine.

    Suspend and snapshot operations will take longer now, but the virtual machine should no longer quit unexpectedly or become unresponsive during those operations.

  2. posted by echeng on Wed, August 29, 2007 @ 10:54 pm

    Hi, Pat. Thanks for writing! I am not running FileVault.

    The virtual machine doesn’t seem to be the problem because it runs on my other machine. The VM isn’t quitting — the entire VMWare Fusion application is crashing.

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