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Dell Inspiron 8600 Secondary Modular Bay Battery

:: Monday, January 12th, 2004 @ 2:04:22 pm

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The Dell Inspiron 8600 Secondary Modular Bay Battery.

Has anyone else out there had an INSANE time trying to find this part? It is not on their website, even through the typical searches one might do to find it. Even though I normally try to avoid talking to sales people, I finally called in, after e-mailing support and having them fail to point me to it. The phone number they gave me consistently routed me through infinite call-center hell, and finally hung up on me (several times). I tried all of the numbers on Dell’s website and finally talked to someone in the Dell Systems sales area, who sounded like SoundBlaster. He was very nice, though. After 20 minutes of listening to him talk to himself (reading off each letter he was typing), he finally found a part that sounded like the one I wanted, but it was for the Inspiron 8500. I hope it’s compatible with the 8600.

Here are the details, if anyone is interested:

Dell Secondary Modular Bay Battery for Inspiron 8500
or Lithium Ion 48Whr Additional Battery for Modular Bay, for Dell Inspiron 8500
SKU# 312-0102 | Manufacturer Part #2P725

UPDATE – A Dell person just told me this: “The part number for the secondary battery for the Inspiron 8500 is 0M787. You can request this part directly from Dell Spare Parts by calling 1-800-372-3355.”

So what is it that I just ordered?

Popularity: 1% | Dell Call Center Hell, Somewhere Overseas | link | trackback | Jan 12, 2004 14:04:22
  • Dale Batson

    I’m also having a hard time finding the secondary battery for an Inspiron 8600. I found out the hard way that the one for the 8500 is NOT compatible, and I had to ship it back to Dell.

  • echeng

    well, what I received — the 2P725, is working just fine in my 8600, and Dell claims that the 0M787 will work wel well, even though it is listed for the 8500!

  • Dale Batson

    I ordered the Secondary Modular Bay Battery for Dell Inspiron 8500 Notebooks (Dell Part# 312-0102) for my Inspiron 8600, but it wouldn’t fit and I had to send it back to Dell. I just spoke with someone at Dell who said the correct number for the 8600 secondary battery is 0M787. As I was writing this note I spoke with another person at Dell who told me the correct number is 312-0102. When I informed him that I’d ordered one of these and it didn’t fit, he checked the order and said it showed some other part number. So, either I screwed up in placing my order, or they screwed up in taking my order. I was assured that the secondary battery is the same for both the 8500 and the 8600.
    If this is indeed the case, I found this battery on eBay for $75 + $15 shipping (http://tinyurl.com/yqtbl). Note that this seller gives the part number as “Dell LBS PN: 4X530 A00″.

  • tony

    I just got a secondary battery from eBay user: th3howard (item # 3478862338) for my Dell Inspiron 8600. He shipped the 4X530 A00 and it worked great. What a relief! The Dell site is the absolute WORST for trying to figure out what works. No wonder their employees are confused!!! heheh
    anyway, that seller was great and I’m happy now. =)

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